Terms & Conditions

Welcome to the Your Lingerie Wholesaler website terms and conditions. We recommend that you read them carefully before placing your order. By utilising the Your Lingerie Wholesaler website and/or placing an order you agree to be bound by the terms and conditions as set out below.

General

For the avoidance of doubt, any such contract will be deemed to have been concluded in the UK. Your Lingerie Wholesaler shall not be liable to any person for any loss or damage, which may arise from the use of the information contained in any of the materials used in the website. You should check the page regularly to take notice of any changes we may have made to the terms and conditions.

Access to this website is permitted on a temporary basis, and we reserve the right to withdraw or amend services/promotions without notice. We will not be liable if for any reason the website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of the website.

Our Contract

Once you have placed an order with Your Lingerie Wholesaler, you will receive e-mail confirmation with the details of your order. Your order represents an offer to us to purchase a product which is accepted by us when the goods are dispatched and you receive the e-mail confirmation of dispatch. The acceptance will be complete at the time we send the dispatch confirmation e-mail to you. Any products on the same order which have not been confirmed in the dispatch confirmation e-mail to have been dispatched do not form part of that contract. You are seeking to enter a contract with Your Lingerie Wholesaler when you place an order.

Access and database/prohibitions

All rights, including copyright, for the website are owned or licensed to Your Lingerie Wholesaler. Any use of the site or its contents, including copyright or storage in whole or part, other than for personal use, is strictly prohibited without prior permissions from Your Lingerie Wholesaler.

www.yourlingeriewholesaler.co.uk/ grants you a limited license to access and make personal use of this website, but not to download (other than caching) or modify it, or any portion of it, except with express written consent of Your Lingerie Wholesaler. This license does not include any resale or commercial use of this website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this website or its contents. This website or any portion of this website may not be reproduced, duplicated, copied, sold, resold, visited or otherwise exploited for any commercial purpose without our express written consent.

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. We do not take responsibility for any links to Your Lingerie Wholesaler via search engines containing expired promotions.

Delivery

Please review our delivery policy which applies to products purchased from Your Lingerie Wholesaler.

Returns

Please review our returns policy which applies to products purchased from Your Lingerie Wholesaler.

Methods of Payment

Your Lingerie Wholesaler currently only allows payment via a PayPal account. This ensures an extra level of payment security, provided by using a secure third-party merchant. 

Pricing and Availability

All prices are exclusive of VAT which will be added to the overall price on checkout. The total cost of the order is the price of the products ordered plus postage and packing charges where applicable. We reserve the right to refuse orders where product information has been entered onto our website incorrectly including prices and promotional activity. Prices are subject to change and without notice. All goods offered on the Your Lingerie Wholesaler website are subject to availability. If an item you have ordered is out of stock before your order is accepted, we will notify you by email as soon as possible. Our website is updated on a regular basis. Please ensure the accuracy of your order, as Your Lingerie Wholesaler cannot be held responsible for any mistakes. 

Product Information

Whilst every effort has been made to display the colours of our products as accurately as possible on our website, the actual colours you see will depend on your own monitor. We cannot guarantee that the colour displayed on your monitor will accurately reflect the colour of the product on delivery. Your Lingerie Wholesaler takes all reasonable care to ensure that all details, descriptions and prices of products appearing on our website are correct at the time the information is entered onto the system. 

Re-Sale Of Goods

Anais & Coquette:

May be sold on eBay as long as the product is either in a shop or as a Buy-it-Now listing; NOT in an auction.  Although we cannot price fix, we would strongly advise a mark-up of at least x2.2 from the excl-VAT price.  

Leg Avenue:

Please download the latest Leg Avenue Barcode and MAPs (Minimum Advised Price) from the Downloads section of the website.  Leg Avenue items can only be offered for sale within Europe, and cannot be sold on Amazon on any Amazon accounts created later than 2017.

The rest of the brands we sell currently have no restrictions. 

Privacy Statement

Your Lingerie Wholesaler is committed to maintaining your privacy and have produced a privacy policy statement which is given below. Any changes to this policy statement will be immediately updated on our website.

What information do we ask for?

Typically we will ask for your name, telephone number, home address and email address when orders are placed, as well as competitions or other promotional activity used in our website. For payment purposes we will require postal addresses and payment method details. As a wish to constantly improve our website we may ask you about usage on our website.

What will this information be used for?

Some of this information will be used to process orders and to keep you updated with changes in operation of the website. For example, we use various third-party website plugins in order to create a fully-working e-commerce site, and provide our customers with the best experience. These will include interactions with Plugins such as for Shipping, Payment Gateways, Analytics, Back-in-Stock Notifications etc. We use Google Analytics so we can analyze visitor traffic to paint a complete picture of our audience and your needs. We can see where visitors are browsing so we can improve the user’s experience.

If you agree, then we may send you newsletters via email advising you of forthcoming special offers and promotions. A facility will be made available for you to unsubscribe should you wish at any point in the future.

Any data collected will not be passed on/sold to third parties. 

How long will you keep my data for?

UK Law requires accountancy records to be held for 7 years, so any data relating to sale, orders, purchases will be retained for this time.

Please note: your account details will be automatically deleted if:

  1. You have created an account and after being approved, have never logged in within 6 months.
  2. You have not logged onto the site, after your last login, within the last 12 months.
  3. You have not made a purchase within the last 12 months.

You may, of course, re-apply for an account.

Please note: if you have placed an order prior to having an inactive account, your address and contact details will remain on this one order only, until 7 years have passed. 

Right to Erasure / Data Access Requests:

If you wish to invoke either of the above rights, please feel free to get in touch using the contact details on our Home page. Please note that we are not required to erase records we need to keep for legal / tax reasons. 

If you have any other comments, questions, or complaints relating to our Privacy Policy Statement please feel free to get in touch using the contact details on our Home page.