Product Delivery

Placing An Order for Same-Day Despatch

For all orders placed before 10am, we aim to despatch on the same working day.

Orders placed after 10am will be dispatched on the following working day (e.g. orders placed after 10am on a Friday will be shipped on the following Monday).

Exceptions:

Bank Holiday Monday – Orders placed after 10am on the previous Friday will be shipped on the following Tuesday.
Bank Holiday Friday – Orders placed after 10am on a Thursday will be shipped on the following Monday.
Easter Bank Holiday (Friday and Monday) – Orders placed after 10am on a Thursday will be shipped on the following Tuesday.

Delivery

Please note we are a wholesaler, we do not sell to individuals.

  • Delivery details are specific to item size/weight and the location of the delivery. Specific details regarding delivery are provided on a per order basis, within the checkout process.
  • Additional delivery charges may be applied outside UK mainland.
  • Leading logistic companies are used for delivery purposes, for any additional delivery requirements please contact us first to ensure that this is a service that we can provide.
  • Further details regarding delivery are supplied within the client area of registered users
  • On the rare occasion there is an issue with the courier service selected at order checkout (e.g. strike actions, system outage), Your Lingerie Wholesaler has the right to despatch your parcels with another courier, in order to be able to complete your order in a timely manner – although this is not guaranteed if there is an event such as a national crisis.
  • Orders are despatched Monday to Friday.

Queries regarding delivery terms can be made via the website or your client area.

Prices

Once your order has been confirmed and despatched, the despatch confirmation email will indicate which courier is used to deliver your goods. All order confirmations are agreed to be delivered with the chosen courier by Your Lingerie Wholesaler. All procedures or policies are followed as detailed on www.royalmail.com

Postage is calculated on weight (weights are calculated to include any packaging material etc, we may have to use to protect and post the item and may vary.  Weight shown is not the actual weight of the item.)  and price of the products.  Please find below shipping costs:

Please see Royal Mail Website for Countries this applies to:http://www.royalmail.com/international-zones

Custom Charges

When ordering goods from Your Lingerie Wholesaler for delivery overseas the recipient may be subject to import duties and taxes, which are levied once the package reaches the specified destinations. Any additional charges for customs clearance must be borne by the recipient. We have no control over these charges and cannot predict what they may be. Custom policies vary from country to country, so we do advise you to check with the local customs office. International parcels or international customers dispatching goods internationally should be aware that cross-border deliveries are subject to opening and inspection by custom officers.

 

UK ONLY

Tracked 24 (NOT Signed For / up to 2kg / £100 worth of goods): £4.95
Tracked 48 (NOT Signed For / up to 2kg / £100 worth of goods): £3.95

Courier 24 Hours: £8.95
Courier before 12: £10.95

Special Delivery 1pm (up to 2kg / £750 worth of goods): £8.95

 

Europe ONLY:

Tracked and Signed For (£250 worth of goods):
Large Letter – up to 250g – £11.40
Parcel – 251g to 1kg – £15.25
Parcel – 1kg+ to 2kg – £17.55

 

World Zone 1

Tracked and Signed For (£250 worth of goods):
Large Letter – up to 250g – £12.40
Parcel – 251g to 1kg – £20.50
Parcel – 1kg+ to 2kg – £22.65

World Zone 2

Tracked and Signed For (£250 worth of goods):
Large Letter – up to 250g – £12.70
Parcel – 251g to 1kg – £21.30
Parcel – 1kg+ to 2kg – £24.50

World Zone 3

Tracked and Signed For (£250 worth of goods):
Large Letter – up to 250g – £12.40
Parcel – 251g to 1kg – £26.70
Parcel – 1kg+ to 2kg – £34.85